Customer Reviews for Skipton International | Page 64
Our overall score: 4.7/5
Jun 8 2020 - 12:48
Savings
Customer Service Review:
Polite, listened to my enquiries and explained simply my possible courses of action. Also suggested a nice to make one of my accounts accessible for future action (3 months notice)
Product Review:
Satisfactory and helpfull
Jun 8 2020 - 12:44
Savings
Customer Service Review:
I had prompt friendly service and was able to move an investments to a new account without any problem.
I would recommend Skipton to my friends.
Product Review:
Various types of accounts available at competitive rates.
Jun 8 2020 - 12:39
Savings
Customer Service Review:
you never have to wait listening to boring music always polite pleasant, and quick.
giving the info i require
Jun 8 2020 - 12:30
Savings
Customer Service Review:
What's impressive is the speed of response, the intelligence of the response, and the fact that I have dealt with the same competent person for some years and she remembers me and my accounts. Also, you are less bureaucratic and opaque in your procedures.
Product Review:
Well it would be nice to earn higher rates of interest but that's not your fault!
Product Review:
Excellent
Product Review:
Good product, but rates seemed higher than expected following BoE rate cuts.
Jun 8 2020 - 11:57
Savings
Customer Service Review:
Excellent service, solved my problem
Product Review:
Excellent
Jun 8 2020 - 11:38
Savings
Customer Service Review:
I found it difficult to find the information that B&B I was asked to look at.
Jun 8 2020 - 11:00
Savings
Customer Service Review:
Your customer service is excellent, and it I have a problem it is sorted out immediately, by email or phone call.Well done..!!
Product Review:
My only complaint is that if I have to wait whatever time is stipulated(ie:120 days or 40days) to be able to change my accounts, why are you allowed to Immediately reduce interest rates without any notice?.Not fair.
Jun 8 2020 - 10:27
Savings
Customer Service Review:
Quick & efficient, even with teleworking
Product Review:
Good
Jun 8 2020 - 08:17
Savings
Customer Service Review:
Always friendly and helpfulbstsff to talk with.
Jun 3 2020 - 08:44
Savings
Customer Service Review:
Three reasons for giving Skipton 5 stars are (1) the person/people in charge have created a sensible, practical, reasonable, intelligent safe way for their telephone customer service staff to deal with customers; as opposed to the laborious, stupid, picky, demanding bureaucratic, annoying, high-handed way other banks, like Lloyds Int'l, train their staff to deal with customers. Proof? Try it. (2) Skipton staff are friendly and polite, partly I think, because they can tell customers are happy to talk to them, versus having to 'prove' they (the customers) are not criminals as in the case of Lloyds more draconian, sometimes condescending staff forced to be smart alecs by the process. (3) because Skipton offers investors seeking minimal risk a higher return level.
Product Review:
Good because it's the best ROI for a low risk cash investment.
Jun 2 2020 - 16:31
Savings
Customer Service Review:
Quick and efficient transaction and helpful too.
Product Review:
Sadly, savings rates continue to go down.
Jun 2 2020 - 10:20
Savings
Customer Service Review:
Always attenttive to requests, most helpful.
Product Review:
Market conditions. One trusts the product is safe,
Jun 1 2020 - 03:06
Savings
Customer Service Review:
Skipton's level of customer service is outstanding - they have repeatedly demonstrated this over the course of my dealings with them and it seems it is a fundamental value that they hold. Dealing with them is always a pleasure. I would recommend Skipton's without any qualification.
Product Review:
Skipton's offer a very reasonable interest rate bond on a savings account. If they were to branch out and offer other investment facilities I would definitely use them.
Also their on-line platform is secure and easy to use.
Also their on-line platform is secure and easy to use.