Customer Reviews for Skipton International | Page 2
Jan 13 2023 - 18:08
Savings
Customer Service Review:
I was impressed by the advice I found on Skiptons website and when I went into the office, I was assisted quickly and efficiently.
Product Review:
I was looking for an account which paid a higher rate of interest than my previous bank.
Jan 11 2023 - 14:25
Savings
Customer Service Review:
They responded to our requirements very quickly and to date have communicated very effectively.
Product Review:
Flexibility of account and competitive interest rates
Jan 9 2023 - 12:01
Savings
Customer Service Review:
Skipton international is great. Speedy reply answering telephone calls, always polite and helpful, very well spoken and clear.
Only 1 comment. I have a security password whereby I am asked for the 3rd and 5th letter for example but this is not always used. I would prefer to go through this security check each time.
Product Review:
As already stated Skipton offer excellent service and interest rates are good...maybe not the highest but for ease of getting an account or product set up as an existing client I would opt for Skipton.
Jan 8 2023 - 09:27
Savings
Customer Service Review:
Straightforward account application & online document certification process
Product Review:
Rate was competitive compared to alternatives.
Jan 8 2023 - 08:37
Savings
Customer Service Review:
Every aspect of the application for a new account was straight forward from the initial online form filling to the verification process.
Product Review:
Straight forward and simple application and verification process with 1st class communication throughout.
Jan 7 2023 - 16:55
Savings
Customer Service Review:
Very personal and responsive service made opening accounts easy
Product Review:
An option to break the deposit for an interest penalty would be welcome
Jan 7 2023 - 14:40
Savings
Customer Service Review:
Very helpful especially to have a named person to deal with who was very capable. However I have not received an activation code to enable me to log on online.
Product Review:
Easy to set up & nice to actually get some returns
Jan 7 2023 - 11:33
Savings
Customer Service Review:
I found your staff very helpful,and understanding due to me having hearing problems,also knowledgeable on Skipton accounts,but to remain for me was enough,hope this was helpfull yours David Wright,(a customer of many years)
Product Review:
Jan 7 2023 - 10:23
Savings
Customer Service Review:
The only reason I didn’t give them 5 stars was because when they emailed my husband and me with our new account details they had sent the message addressed to me to an incorrect email address meaning information had been sent to someone else. However once they were informed of the mistake it was corrected and when I had problems transferring funds to the new account (due my own fault) Aaron was very helpful.
Product Review:
As far as I’m aware they are offering the best savings interest rates at the moment.
Jan 7 2023 - 09:39
Savings
Customer Service Review:
Straightforward account opening process. Very refreshing ti be able to speak to someone in the actual Branch if there is a query!
Product Review:
Jan 6 2023 - 21:58
Savings
Customer Service Review:
Answered all my questions very in professional and efficient service
Jan 6 2023 - 21:02
Savings
Customer Service Review:
They made investing with the them simple.
Jan 6 2023 - 20:58
Savings
Customer Service Review:
Dealt with me quickly and in a helpful manner.
Product Review:
The 'come on' was 4.3% but this ended up as 4%
Jan 6 2023 - 19:11
Savings
Customer Service Review:
straightforward guidance, efficiently implemented.
Product Review:
Jan 6 2023 - 18:50
Savings
Customer Service Review:
Although quite convoluted to set up my savings account, the process was logical and the video verification of docs was slick, friendly and professional.
Jan 6 2023 - 18:22
Savings
Customer Service Review:
Very informative and helpful, nothing seemed to much trouble with advice on different products available.
Product Review:
Product not available at the time, but a good alternative was made available
Jan 6 2023 - 17:00
Savings
Customer Service Review:
Excellent customer experience.
Good communication
Efficient and timely from application until account up and running.
Jan 6 2023 - 14:57
Savings
Customer Service Review:
Clear and precise communication of both products and service
Product Review:


