Customer Reviews for Skipton International | Page 13

Friendly and helpful , yes would use again

The young gentleman on the phone was very polite and helpful. A credit to,you.

Considering I was dealing with them from a foreign country, everything went fairly smoothly. Although the financial regulations were complicated, I was helped through the various steps.

Easy to use website. Clear information given.

Very friendly & informative.

easy to use website, clear and easy to read

We were on holiday when our term deposit matured. Not having received instructions Skipton locked away 100,000 pounds of our money for a further 2 years. This will cause us real problems. Communication was by letter - no email. This is a terrible customer experience.

I had forgotten my ID and was feeling a bit of a numpty but I was put back on track, quickly and kindly

Everyone that we needed to speak to was extremely helpful. Excellent service.

We would definitely recommend Skipton and would use them again. The customer service was excellent, telephone staff very helpful., helped us to verify documents with zoom call so we did not need to send originals. Very efficient, hard copies of investment details received in a few days

I telephoned Skipton for advice on a savings account. I quickly made contact with an adviser, who was knowledgeable, pleasant and very helpful. Following the conversation, the agreed actions have been confirmed. The service has been very efficient, and I am now earning a higher interest rate on my savings than that offered by the major Banks. I can highly recommend Skipton. The service is far superior to the service I have experienced elsewhere.

I am very pleased with the service recently delivered after my email request to transfer money from one account with you to another. I have received all your paperwork confirming the transactions. So thank you very much. Such a shame the protected level of money with you is not higher

I am always recommending them to friends as over the years they have given such good service.I cannot fault them.They were very caring also when my husband died.

I walked in without an appointment and was seen by a lovely lady called Jo, she made my experience so much easier than expected, extremely helpfull, and my account was opened within the week, overall a very stress free experience, she is a credit Skipton.

The process of opening a offshore account is a new experience for us, we were taken aback somewhat by the amount of proof of ID any means of wealth. The process in its self went quite smooth, there was a lot of documentation required, we assume this is due to online application and approval, at the end of the process we are both satisfied with the conclusion.

Enquiry and investment completed efficiently , staff friendly and courteous . Have a,ways had a positive experience in any dealings with Skipton

Promptly and cheerfully answered my query and then carried out the transaction quickly and efficiently