Customer Reviews for Skipton International | Page 89
Our overall score: 4.7/5
Feb 8 2019 - 07:11
Savings
Customer Service Review:
An efficient and timely service in rolling over a maturing FRB into a new FRB.My instructions were executed as requested and a new account certificate issued by airmail without delay.
Product Review:
An acceptable annual interest rate on a two year FRB.
Feb 8 2019 - 06:11
Savings
Customer Service Review:
Prompt and good service; I will continue to use them.
Product Review:
Still waiting for Internet, if this is OK then will give them 5 stars.
Feb 8 2019 - 02:27
Savings
Customer Service Review:
I live in Australia now and my contact is over the telephone, usually answered promptly and efficiently in Guernsey.No call center in Bangkok or whatever,no language problems ! Queries and problems dealt with satisfactorily.
Product Review:
no comment, perhaps a little more flexibility on interest payment dates and term.
Feb 7 2019 - 20:04
Savings
Customer Service Review:
Sent through notice of expiry of fixed term deposit, but I would have liked it a month before. 2 weeks is a bit late
Product Review:
Interest rate not as competitive as FNB, and would have liked option to surrender early with a penalty
Feb 7 2019 - 19:11
Savings
Customer Service Review:
Always very helpful and courteous when talking to them on the phone.
Statements for my accounts always sent out promptly.
I have recommended Skipton to my friends.
Product Review:
Excellent
Feb 7 2019 - 18:45
Savings
Customer Service Review:
very uncomplicated and helpful service.
Product Review:
Good
Feb 7 2019 - 16:17
Savings
Customer Service Review:
I have nothing but praise for their helpfulness and friendliness over the phone and by mail when I set up my savings accounts. My contact since has been limited but met the same high standards
Product Review:
This is a good product with reasonable interest rates during an era of little or no interest.
My only criticism, and that is too strong a word, is that we still seem to be waiting for an internet system promised for late 2017
My only criticism, and that is too strong a word, is that we still seem to be waiting for an internet system promised for late 2017
Feb 7 2019 - 16:17
Savings
Customer Service Review:
Very pleased with the response of all I have been in contact with.
Professional and pleasant to do business with.
Product Review:
Bond deals have been better.
Interest rate are now so low.
Interest rate are now so low.
Feb 7 2019 - 14:53
Savings
Customer Service Review:
Simple explanations, a person always available to answer my questions, the ability to have a number of accounts all with you. If you had the ability to perform online transactions it would be better.
Product Review:
Lowish interest rates but no less than other competitors in general.
Feb 7 2019 - 12:44
Savings
Customer Service Review:
Always easy to get through to. Efficient and personable.
Product Review:
Excellent
Product Review:
The best product I could find at the time.
Feb 7 2019 - 11:59
Savings
Customer Service Review:
Kept in touch and continually updating on progress
Product Review:
Rates are good. No competition in Isle of Man
Feb 7 2019 - 11:41
Savings
Customer Service Review:
Chased an error on introduction of new client which was solved in good time.
Feb 7 2019 - 11:40
Savings
Customer Service Review:
Efficient service. Instructions carried out promptly.
Product Review:
Good range of savings accounts, suited my needs exactly.
Feb 7 2019 - 11:39
Savings
Customer Service Review:
Always great to speak to someone on the phone and they are professional and know their product.
Product Review:
We have had an account paying 0.4 percent and it would have been nice to receive information when there are better rates on offer.
Feb 7 2019 - 11:01
Savings
Customer Service Review:
Interest credited automatically to my current account, based on initial details given at the time of account setup. Easy rollover to follow-on 2 year bond.
Product Review:
Better than average interest rate.
Feb 7 2019 - 11:00
Savings
Customer Service Review:
No waiting for connection to member of the telephone service.
Quick response to enquiry.
Product Review:
Good interest rate. No problem renewing bond.
Feb 7 2019 - 02:51
Mortgage
Customer Service Review:
always responded quickly and agreed offer was done very quickly considering I was overseas, this is my 2nd mortgage with Skipton Intl