Customer Reviews for Skipton International | Page 88

Resolved a difficult issue very efficiently and found solutions to meet our requirements. Will definitely recommend to others And propose to use the company into the future.

Spoke to a real person in English. I am getting tired of speaking to someone based on India who speaks English but doesn’t really understand it. Everything was handled quickly and efficiently.

Excellent

Very organised and helpful

Very professional, regular updates, timely. Everything was explained well, commitments were honored, always had time to answer queries.

Team was very supportive from application right till draw up day.

So helpful and offered a personal service. Easy to deal with

I was very happy with the professional manner in which Skipton International processed my mortgage application. Also how they advised me on upcoming document duty changes, which saved me money. I would use them again.

prompt info for maturing deposit. easy to complete and return forms with instructions. prompt action of requested instructions with statements and advices

Hello, Compiling the information for the mortgage was overly complicated and unclear. On two occasions the Skipton representative declared that the deal would be void if I didn’t supply certain documents within a week. Of which some documents required posting the wetted signed document. Living in Italy and relying on the Italian postal service is impossible and caused a great deal of stress. When this happen for the second time without warning I was very close to cancelling the mortgage. On top of this the documents required kept on growing in number and seemed never ending. Some of which were never listed in the original application and caused a great amount of time and energy to obtain. This was increasing stressful when my representative declared they had to be available within a week or the deal would be void and I’d lose my application fee. I found my representative particularly unhelpful and would NOT recommend the process.

Always kept up to date on any information. Seem reliable.

very responsive on email ...

Quick and efficient help

On enquiry the assistant auggested a better account which citted my circumstances

Efficient

The telephone banking service is effective and professional... BUT, I have one enduring annoyance with Skipton ... regardless of numerous "promises" there is still no on-line banking. Skipton is the only bank I use which does not provide that service (I use 12 banks worldwide).

Friendly efficint service