Customer Reviews for Skipton International | Page 107
Jul 11 2018 - 03:37
Savings
Customer Service Review:
Reasonably hassle free, most issues dealt with over the phone, without having to send archaic 'faxes' like Natwest insist on .... #$%^&*()
Product Review:
Appallingly low interest rates, but better than most
Jul 11 2018 - 03:24
Savings
Customer Service Review:
I am always looking for the most attractive and secure saving rates and Skipton have always been among the most competitve. I hope that continues.
I have found the staff to be courteous and they have always handled my accounts very efficiently.
Product Review:
Excellent
Jul 11 2018 - 03:03
Savings
Customer Service Review:
We have had excellent service each time we have contacted Skipton International by telephone.
Product Review:
Best offshore interest rates.
Jul 10 2018 - 20:36
Mortgage
Customer Service Review:
Lucy was extremely patient, we had some issues with the clarification of our postal address and Lucy was understanding and helpful
Product Review:
We didn't think we would have an option to completely pay off out mortage
Jul 10 2018 - 12:02
Savings
Customer Service Review:
Very helpful woman on the phone.
Confirmation of account changeover came through quickly.
Product Review:
I think it would help if customers were informed that another newer account had a better rate of interest. Also when changing to another account it would be helpful if the same account number could be used.
Jul 9 2018 - 19:10
Savings
Customer Service Review:
Every time I have phoned Skipton International the result has been positive. I have always found them very professional and helpful.
Jul 7 2018 - 16:10
Savings
Customer Service Review:
Eaarly letter notifying of maturity of bond and options
Product Review:
Relative good interest rate and period
Jul 6 2018 - 10:08
Savings
Customer Service Review:
Dealt with Julia de la Mare. She always answered the phone straightaway and has been very helpful with all my enquiries
Product Review:
Have purchased 1 year fixed savings bond. Suits my needs at the moment
Response from Skipton International:
Thank you for your feedback.
I am pleased to hear that you have found Julia so helpful and will forward her your comments, as I am sure she will be pleased to receive them.
Kind regards
Jim Coupe
Managing Director
Thank you for your feedback.
I am pleased to hear that you have found Julia so helpful and will forward her your comments, as I am sure she will be pleased to receive them.
Kind regards
Jim Coupe
Managing Director
Jul 5 2018 - 15:34
Savings
Customer Service Review:
answered phone quickly, efficient and straightforward.
Product Review:
Not too bad interest rate for one year bond. Worth doing
I received confirmation of withdrawal of funds but no info on where the money was transferred to.
I received confirmation of withdrawal of funds but no info on where the money was transferred to.
Product Review:
Good
Jul 5 2018 - 08:43
Savings
Customer Service Review:
I have always received prompt and efficient service.
Product Review:
Good
Jul 5 2018 - 06:57
Savings
Customer Service Review:
Service was swift and conversion of account to new terms was simple
Product Review:
Competitive against the market
Jul 5 2018 - 05:47
Savings
Customer Service Review:
People knew what they were talking about and got on with the job.
Product Review:
Good
Jul 5 2018 - 05:45
Savings
Customer Service Review:
Excellent. Very responsive and personal
Jul 4 2018 - 22:03
Mortgage
Customer Service Review:
Lucy gave us a personal service. She did what she said she would do when she said she would do it. Everybody is polite and friendly , no hiccups or delays. Such an amazing experience , thank you
Product Review:
Competitive and affordable
Jul 4 2018 - 20:56
Savings
Customer Service Review:
Answer phone quickly. Knowledgeable and friendly. Only minus is I look forward to internet banking.
Product Review:
Good
Jul 4 2018 - 18:58
Savings
Customer Service Review:
Efficient, automated and undemanding.
Product Review:
Reasonable rate of interest, would have got 5 stars had it been higher!
Jul 4 2018 - 18:24
Savings
Customer Service Review:
Spoke to someone who was helpful and sorted my issues straight away
Product Review:
They offer a good product
Jul 4 2018 - 18:21
Savings
Customer Service Review:
Responsive service but access to account through electronic platform
Product Review:
Excellent


