Customer Reviews for Skipton International | Page 119

We are happy with our dealings with Skipton and their services. However we would prefer that ytou could send quarterly statements of accounts as well as payment and receipts nnotification We would recomend Skipton services to other parties

Skipton were incredible, I would highly recommend them to anyone. Shane Konken helped me through the initial application process and kept me informed of progress every step of the way. The application was processed quickly and the decision to lend communicated to me taking a lot of the stress away. Can't thank the team in Guernsey enough for all of their help

Excellent and efficient customer service. I strongly recommend their services. I might suggest that new offers be communicated by email instead of regular mail.

I am a relatively new customer with Skipton International with a one year fix term saving bond account that just matured. I recently requested an interest receipt, for tax reporting purposes, and received not one but two responses from Skipton staff. This is a good sign that this bank may have a good customer service focus. We will see if this holds true for the future.

First - be more careful sending salary details to contacts for validation. While validating my ID you shared my confidential salary details with the office..didn't really appreciate that. Constant requests for the same info - without clarifying what you need or what was missing the first time. In future send a template of what specific wording you need in letters of verification rather than forcing me to ask our HR for various versions of the same thing. Also - when you hand over to the conveyancing service, just an idea - hand over the relevant details and documents as well. i don't appreciate being asked for all the same documents again by the conveyancer, that I had already sent to Skipton. And finally its a concern when it took me to suggest maybe they contact you for the details instead of chasing me.

I would definitely recommend skipton to my friends went above and beyond even giving us a call on the morning of court to wish us good luck ! Very good.

The staff is extremely efficient , friendly and helpful. I would certainly recommend Skipton to any of my friends.

I was made welcome when I asked about one of their products. Once referred to an advisor she explained the details of that product clearly. I was then able to make a well informed decision. Yes I would recommend them to anyone.

Skipton staff member called me in Malta to clarify instructions. The call was cheerful, polite and helpful. I appreciated Skipton's attention to detail and security checks. Keep up the good work. Best regards

Our request was dealt with promptly and professionally. The member of staff that I spoke to was friendly, helpful and knowledgeable.

Excellent phone service and good security

Everybody was as helpful as they could be, so opening an account was easy and pleasant.

Service has generally been very good on Savings products

Friendly, knowledgeable and very easy to deal with. I went with Skipton because my own bank were unhelpful and rude. I dealt with Shane Konken and would recommend him in particular and Skipton in general to anyone.

Skipton's service was excellent. Shane could not have done any more to help with our mtge. and we are very grateful. I have already recommended Skipton to my friends.

Customer Advisor helped in moving funds to an account paying a higher rate of interest with no loss in flexibility. Also advised that for a notice account we could give notice but do not have to take up the option on the given date.